Frequently Asked Questions
Everything you need to know about your WelleCo style journey.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for WelleCo apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I find the correct size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as our fits range from slim-cut to oversized depending on the collection.
Are your materials sustainably sourced?
At WelleCo, we prioritize ethical production. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure a lower environmental footprint.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.